Experience

Mark Coyne is the owner and CEO at Strategic Dental, an operations and executive consulting company uniquely positioned to serve businesses across the dental industry. With 25 years of experience in dental insurance, Mark is passionate about helping industry leaders transform dental insurance into the digital and experience economy. He has held executive and leadership positions, and has learned from some of the best leaders and operators in the industry.

Before starting Strategic Dental, Mark was Dental Select’s president and served on its board of directors. He was responsible for all company operations, including claims, enrollment, network, underwriting, actuary, sales, marketing, legal, finance, customer service, and provider relations. He also led information technology, and software development for real-time claims processing and payments.

In 2020, Mark led Dental Select in a successful sale to Ameritas, and subsequently completed a year of post acquisition service to ensure success for both Ameritas and Dental Select teams.

Prior to joining Dental Select in 2015, Mark was GEHA Solution’s vice president of sales and served on its board of directors. He was responsible for network operations, sales, national accounts, and marketing. He was also GEHA’s operations manager for Connection Dental Federal and Connection Vision insurance plans.

Mark received his Master of Business Administration degree from the University of Kansas, and Bachelor of Science degree from Washburn University.

Service

Mark has 15 years of volunteer service with the National Association of Dental Plans. He serves on the operations and education committees, and recently served on its Board of Directors and was Chair of the education committee. Learn More at nadp.org.

Mark serves on the Team Smile Board of Directors. Team Smile’s mission is to promote children’s oral health by providing children in need with a life-changing dental experience through the power of sports. Learn more at teamsmile.org.

Why Strategic Dental

At Strategic Dental, we know the dental industry inside and out. Unlike generalist or big-firm consultants, we are laser-focused on dental insurance. Our expertise spans operations, executive strategy, and network services — giving us a unique ability to simplify complexity and deliver innovative solutions. Clients choose us for our deep expertise, proven strategies, and results that matter.

What Makes Us Different

What sets us apart is a hands-on, customized approach supported by trusted industry relationships nationwide. We work side-by-side with leadership teams to reduce costs, improve operational performance, and drive measurable ROI. With a dedicated dental focus, a history of proven results, and an executive-level perspective, we help organizations achieve sustainable success with clarity and confidence.

Our Promise

When you work with Strategic Dental, you’re not just getting advice — you’re gaining a partner committed to your success. We stand behind our work, delivering strategies that are innovative, strategic, and profitable. Our guarantee: measurable results, clear communication, and a consulting experience that pays for itself many times over.